A good friend and colleague of mine introduced a wonderful new term to my vocabulary – The Complicator.
I see them in many many places now, and I wish I had this cue to spot them earlier.
Generally I confused them with Chicken Little – people who always thought the sky was about to fall and couldn’t see the upside of anything.
Complicators however are a little more insidious and beguiling. They constantly complain but at the same time they seem to move things forward. You admire the effort, and say to yourself
“Wow in spite of all those problems they made progress, good on them”.
And that is it, they’ve got you. hook line ( that’s a tangled line, and not as strong as it should be, and by the way the hook is made of the wrong metal, and not really appropriate for catching those kind of fish) and sinker (it should be heavier, but we found a way around it, modified it, talked to the design department, rang the supplier, then the sea was drained of all the water so it didn’t matter anyway).
You get the point.
I like to keep things simple, minimise the drama, focus on the outcome and not embellish the journey. Complicators do just the opposite. If you asked them to go to the corner dairy to get some pens for the office the story would go like this:
“That Dairy is hardly ever open (you know it is right now), the last time I went they were working on the footpath outside (3 months ago), damn what time does my favourite program begin…
They want you to say “Hey look it’s alright I’ll go…” to which they reply
“No, no, its fine, be back shortly”
That’s the game. Eric Berne describes them well in his book Games People Play.
So my question is – what the hell do you do?
No, can’t print that one. Lets try another…
Give them an out for their plea’s for attention
Say “No I’ve heard that already what has changed?”
Say “Yep you told me that so what do you plan to do about it?
Say “Hey, it’s great you recognise the problems, it’s also great you know how to solve them. What I want to hear are the solutions”
All the other options involve weapons, cars, buses and combustible materials.
Have a great day, I’ll struggle to get through mine because, because, because….