The Process Communication Model®

Imagine a model where you can decode the essence of the way someone communicates, where you can help satisfy their needs and yours, and where you can defuse volatile situations.

Taibi Kahler not only created such a model, he made it accessible to everyday people, people just like you. It is called the Process Communication Model (PCM)®.

He recognised people’s preferred way of communicating as predictable and based on their personality.

He understood the power in this notion; decoded the ‘patterns’; validated the process and created the remarkable PCM model.

PCM has a strong presence in the medical and aviation communities internationally, was applied by NASA in astronaut selection, and is now utilised in virtually all industries and social environments throughout Europe and USA.

In Australasia, in addition to its acceptance in the Aviation and Medical sectors, PCM is gradually being recognized in the broader business and social service communities as an essential communication tool. For a methodology which has only been in Australasia for 3 years, there are some great results to point to.

Stimulus Response

Your fundamental personality traits are laid down very early in life and do not change. What can change are your learned behaviours and your skillset. The skills you learn for your job can be constantly upgraded, but your fundamental personality traits are fixed early, anchored deeply and won’t change.

When we are under pressure, without awareness, we can abandon our learned behaviour, and even well-honed skills, and resort to the fundamental personality traits at our core. As most of you will know this is seldom a desirable place to operate from when under pressure, sometimes the consequences are disastrous.

What PCM leverages is the knowledge that by understanding (decoding) a person’s underlying personality we can also reliably predict and appropriately respond to their behaviour under stress. Imagine the strength in this for yourself, your work colleagues and your family.

PCM goes further than giving you an insight to your personality. PCM allows you to:

•            assess other people’s personalities

•            identify the different behavioural patterns people show under slight pressure and under severe distress

•            provide intervention for yourself or others to ‘de-stress’ a situation or bring harmony to a difficult situation

•            improve your skills in communicating with others

•            help others communicate with you

Imagine the situations this would come into play:

•            Negotiating a new job

•            Selling a concept, product or process

•            Building a team

•            Influencing your board

•            Motivating your staff

•            Winning a new contract

•            Defusing heated situations

•            Cutting meeting times down

•            Better written reports and presentations

•            Connecting with your clients/customers

In fact where wouldn’t you use something like this? Best of all you can learn the essence of PCM within a day, and put it to use instantly.

Like any new skill, exercise is important and mastery is the result of relentless endeavour, but we guarantee that PCM applied properly will benefit you from day 1 and every day thereafter.

The Introductory Course:

PCM is a hugely effective tool which can provide the basis for improved communication in all situations. This course will provide you with personal insight and reflection and insight and connection to others around you.

There are life changing and affirming stories connected with training in PCM and whilst we can’t promise this for you, we can promise that used correctly and with practice PCM will change your effectiveness as a communicator and positively benefit those you interact with.

Though PCM has evolved from observing people under stress we know the outcomes PCM provides are wholly positive and of value in good times and bad. It is employed with great success in a huge range of situations.

This is a tool that most anyone can connect with. It is centered on people and driven from a general place of concern and caring. It has been scientifically validated across a number of studies and consistently endorsed by peer reviews (Taibi Kahler was awarded the coveted Eric Berne Memorial medal in 1975 for his work on this model.)

This course is designed to provide you with the core tools to put PCM to use, now. The course is also designed to ensure you get to practice, to reflect, to laugh (maybe a lot) and play around with the concepts.

Course Content

Connecting – how we perceive our world and how we connect with others.

Personality types – the six different types

Personality Structure –the framework of PCM.  How our perceptions are linked and why we can or cannot get along with others.

Character Strengths – how to interact with people with differing strengths/traits

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